Hi Kanwar,

Overall we were very impressed with the speed and coverage of the service. From our perspective it would completely change our working habits if we had a fast laptop & were allowed to use it under Citigorup network constraints.

TRIAL:
We conducted about 20-25 trials at a number of different CBD locations and environments (e.g. ground floor Pitt St offices to 41st floor offices of Challenger [ABN Amro building]). We also tested the service in Mosman, Wollahra & in a car travelling at 60-70km/h.

COVERAGE:
Very impressive especially given the limited number of base stations. I don't think there was one occassion where we were unable to get the iBurst service.

SPEED:
Again very impressive. We used a combination of Bandwidthlpace.com and DUmeter.com together with the iBurst speed monitor and our own experience of downloading MByte files. Overall speeds ranged from 150kb/s up to 1Mb/s - however I think on average the speed was probably around 300-500kb/s. So in most cases we were able to stream video from ABC broadband sites or down load movie trailers from movie sites. Also downloading large files was on average very quick. In one surprising test I even had video streaming in a car travelling at 70km/h!!!!!

CONTRAINTS:
The major frustrations we had with the service were more to do with the age of our laptop (took 5 mins to log in!) and in some instances bottlenecks in the Internet in terms of backhaul to certain sites!

OVERALL SCORE:
8/10

Phil Campbell
Citigroup Telecoms Analyst

"I have found the iBurst service to deliver on its promise ....great coverage and easy to use with simple pricing plans....... definitely a viable alternative or supplement to fixed line services"

Kind Regards,

Clifford Rosenberg
Managing Director
Yahoo! Australia & NZ

John,

I thought you'd like to know how useful the iBurst Wireless connection was today. I was off-site at a conference when I received word that the St.George internet banking website was being subjected to another fraud attack through bogus emails that redirected customers to a fraudulent website where customers may have compromised their details.

By logging on through iBurst I was able to communicate with all the St.George folk who were marshaled to deal with this emergency. Without having to travel back to the office I was able to manage the issue and communicate with all that 'needed to know" without fuss. The connection, within Sydney CBD, was efficient, fast, connection was made within a few seconds and there was absolute no trouble with the link. Web refreshes were speedy. All in all, I could not have asked for anything more from the iBurst service. A few people at the conference were highly envious when they inquired how I had connected and when I told them of the speed of the connection.

Best wishes,

John L.

John H Loebenstein
Group Executive - Information Technology
St George Bank Limited

Kanwar,

iBurst significantly improved the productivity of my life during my 2.5 month business and holiday trip in Sydney.

Unlike with any other ISP, I didn't have to hassle with cables at home or the office or worry about having to go to an Internet cafe to get connected when I was out of my home or office. I could rely on iBurst at any time or place in Sydney: checking email from my living room in front of the TV, to reading news on the patio of my deck while I enjoyed the sun and view of the Harbor, to searching for recipes while cooking in my kitchen, to booking flights for my holidays from a cafe in Paddington, to studying from my friend's flat in Randwick. With the comfort of knowing that I had iBurst, I could more effectively work or plan my personal tasks everyday regardless of my location or time of day (ie., thinking that I have to wait until I get to the office the next day to check on the status of my FedEx shipment or having to only check email from a single location in my home). Especially when I was on holiday, I had the peace of mind knowing that iBurst was there when I needed to quickly access the Web.

Most importantly, iBurst improved my lifestyle while I was Sydney.

Tina Kim
Akamai Technologies Australasia

Elsa & Stacey,

I have provisioned myself as a trial user. THIS ROCKS! I love it.

I am going to ask a blunt question!! Is there any chance of getting 2 more trial user packs?

The productivity and stress removal of this technology is so great.

Cheers,

Emilia Kahrimanis


Emilia Kahrimanis
Sales Director, Australia & New Zealand
Portal Software

Jonathan,

Just a quick note to say thank you... I have enjoyed using it immensely and have been the envy of both my workmates and clients.

The original card you gave me died but the Helpdesk were very responsive and swapped it for another within 24 hours. Since then the card has been 100% reliable.

I have used it extensively at home (Henley) where the reception has been mostly Orange. This mid range reception is much faster than my dial-up link and only fractionally slower than my ADSL service at home.

I have also used it extensively in town while doing demos to my customers. In buildings I have had mostly Green coverage. Here in the office, I have green or Orange reception.

On a rating of 1-10 I would give the service about an 8.5 taking into account the limited infrastructure currently deployed.

Kind regards,

Ian


Ian Carpenter
National Sales Manager
Axe Group

Kanwar,

Just to let you know the service has been fine to date. I have had no problems with reception even around the Glebe area from inside buildings and out to Five Dock.

No problems to report from North Sydney. I have received good reception around North Sydney with broadband type feel. The signal indicator shows around 95% most places I've been. Reception for the inner west of Sydney at Strathfield has also been reasonable. The indicator shows 60% and surfs the net quite well. I really like the fast logging on process which is almost as fast as Telstra BigPond cable…sure beats GPRS.

Thank you & regards,

John


John Saunders
General Manager
Castle Express

Dear Kanwar,

I am currently on a ferry to rosebay, sending you this thank you mail while I read my mail and browse the Internet in an amazing speed.

Best Regards,

Shlomi


Shlomi Shaki
Systems Manager, Australia
Mercury Interactive Australia

Kanwar,

Our 4 week experience with the iBurst mobile wireless technology being deployed by Personal Broadband within the trial coverage area has been very encouraging. The data throughput is superior to GPRS and enables enterprise applications to be remotely accessible. Corporates, after using the service, will wonder how they survived with out it.

Cheers,

Tony Mulry
Managing Director
Echo Solutions

Greetings Kanwar,

I lent the iBurst card to our Infrastructure Manager Thursday/Friday last week. He went to Ryde and connected at 1Mbps.

Jerry, the IT Manager, went home ill on Monday and took the card. He connected back to work Monday & Tuesday via a VPN from Leichardt at 1Mbps.

I have the card back, been testing and showing it off to different departments throughout the company.

Both the Infrastructure and IT Manager are very impressed with the concept and service. They would like to discuss with you the benefits the service could provide to our customers.

Regards,

David


David Tattersall
Network Administrator
Sydney Convention and Exhibition Centre

Hi Kanwar,

Just a brief note to provide you with some early feedback:

“I believe that this is the silver bullet for mobile solutions and wireless access”

“I have presented the technology to a number of sales groups in Fujitsu to understand if it is relevant and also how it can be a revenue stream for Fujitsu. In all cases the sales teams have been excited by the opportunity and were immediately able to spot opportunities”

“This is going to happen and our customers will demand it”

“Whatever is developed here can be packaged and released around the world as similar networks are installed”

“I have received the modem and installed it in 3 minutes. Will trial it on my travels over the next week –but the response is stunning”

“I have the device up and running on my tablet –will take it on the streets over the next few days and then hand over to others to progress. Still excited!”

“Customer feedback has been positive in all instances and they have identified more opportunities from within their businesses for this technology”

Our industry has become very cynical about 'slideware' and a demonstration on the live network is certainly generating lots of customer interest.

Regards,

Alan


Alan Monsted
Business Development Manager, Telecommunications
Fujitsu Australia

Jonathan,

After the initial issues were resolved on the Acer platform related to the exclusive use of interrupts settings, I found the PBA mobile data solution an invaluable resource for my day to day business. As a consultant working in many varied environments, the freedom and convenience of having immediate access to high speed Internet access and hence my work resources back in the office such as email and VPN have proved to be difficult to be without now the evaluation is complete.

My personal use of the service included immediate access to email and Internet resources and also Internet access for ad-hoc customer demonstrations of our business solutions in locations such as coffee shops and cafes.

I was pleasantly surprised with the coverage areas provided by the service. Every location in North Sydney and CBD proved to have a strong signal strength and I did not notice any drop outs of service.

Regards,

Cameron


Cameron Esdaile
Principal Consultant
Redbridge Solutions

Hi Kanwar,

Below is my feedback on iBurst. I have used it from my offices, a customer’s reception area, during meetings and breaks in meetings.

It allows me to have access to my emails for reading, composing and forwarding, just as if I was in the office on a wired LAN connection.

The speed of the service at up to 1 Mbps has allowed me to use it as I would normally use a LAN in the office for emails & downloading files. Something I would consider as the single access solution alternative for a LAN, a dial up line and a home broadband connection to email and the internet.

When the coverage is expanded it will provide me with access where I work, where I live, where I meet customers and where I travel which will make it the ideal network connectivity solution when you are the mobile worker.

Simply put, iBurst is a single solution for portable computer connectivity for a world on the move.

Regards,

Peter Walker
Business Development Manager
Downer Engineering

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